Terms & Conditions
Little Jeweler Workshop
Booking & Payment :
Booking Confirmation:
All bookings are subject to availability. Your child's space in the class is only confirmed upon receipt of full payment and a confirmation message from Jewel Playground via email or Whatsapp.
Payment Methods:
We accept payments via Bank Transfer, FPS or Payme. Payment details will be provided upon booking request.
Currency:
All prices are listed in HKD.
Late Payments:
Failure to make payment within 2 hour of the booking request may result in cancellation of your child's booking.
Cancellation & Rescheduling:
Your Cancellation Policy:
If you cancel 72 hours before the class start time, you'll be offered a full refund. If you cancel within 48 hours of the class start time, you'll be offered full credit toward a future class. If you cancel within 24 hours of the class start time, or don't show up, you won't be offered a refund.
Our Cancellation Policy:
In the event that Jewel Playground needs to cancel a class due to unforeseen circumstances (e.g., instructor illness, extreme weather), you will be offered a full refund or the option to reschedule for a future class.
Rescheduling by Customer: Rescheduling requests must be made at least 72 hours before the scheduled class time. Rescheduling is subject to availability. Only one reschedule is permitted per booking.
Class Participation & Conduct:
Age Requirement:
This class is designed for children aged Age 5-12. We reserve the right to refuse participation if a child is outside of this age range.
Parental Consent:
By booking this class, you confirm that you are the parent or legal guardian of the child participating and that you consent to their participation in this activity.
Supervision:
Our instructors will provide direct supervision during the class. Parents/ Guardians of children above 7 years of age are welcome to stay and observe the class, but are not required to. Parents/Guardians of children aged 5-7 are required to remain on the premises during the class.
Allergies/Medical Conditions:
You MUST inform us of any allergies (especially to soft clay, metals, or cleaning products), medical conditions, or special needs your child has *prior* to the class. This information is essential for ensuring their safety and well-being.
Health & Safety:
If your child is feeling unwell or experiencing symptoms of illness (e.g., fever, cough, runny nose), please do not bring them to the class. Contact us to reschedule.
Appropriate Conduct:
We expect all children to behave respectfully towards the instructors and other participants. Disruptive or unsafe behavior will not be tolerated, and we reserve the right to ask a child to leave the class (with their parent/guardian) if necessary.
Safety Guidelines: Children must follow all safety instructions provided by the instructors. This includes proper handling of materials, tools, and equipment.
Personal Belongings: Jewel Playground is not responsible for any loss or damage to personal belongings brought to the class. Please leave valuables at home.
Photo/Video Consent: We may take photos and videos during the class for promotional purposes. By enrolling your child, you grant Jewel Playground permission to use images/videos of your child in our marketing materials (website, social media, etc.). If you do not consent, please notify us in writing before the class. We respect your privacy.
Creative Rights & Jewelry Production:
Original Design:
The mold created by your child during the class will be used as the basis for a unique piece of fine jewelry.
Design Modifications: While we will strive to maintain the integrity of your child's original design, some modifications may be necessary during the jewelry production process to ensure structural integrity, material suitability, and aesthetic appeal. We will make these modifications with the goal of preserving the essence of the original creation.
Ownership of the Mold Design:
Shared Rights: The copyright of the mold design is jointly owned by Jewel Playground and the child (represented by their parent/guardian). The child has the right to display images of the final jewelry piece but may not reproduce the mold for commercial purposes without written consent from Jewel Playground.
Production Timeline:
The finished jewelry piece will be available for pick-up/delivery approximately 8-10 weeks after the class. We will notify you when it is ready.
Material Selection:
The jewelry will be cast in gold. You will have the option to choose from a selection of karat gold and gemstones for the finished piece at an additional cost.
Quality Guarantee:
We strive to create high-quality jewelry pieces. However, due to the nature of the handmade process and the use of children's molds, some imperfections may occur. These imperfections are part of the unique character of the piece and are not considered defects- instead we celebrate them!
Jewelry Care:
While this piece of jewelry is crafted to last, please wear it with care. Clean it gently using a soft cloth, and avoid exposing it to harsh chemicals to preserve its beauty.
Liability & Disclaimer:
Assumption of Risk:
Participation in this class involves certain inherent risks, including but not limited to minor cuts, scrapes, or skin irritation from handling materials. By booking this class, you acknowledge and assume all risks associated with your child's participation. Jewel Playground takes all reasonable precautions to ensure a safe environment.
Limitation of Liability:
To the fullest extent permitted by law, Jewel Playground's liability for any loss, damage, or injury arising from your child's participation in this class is limited to the amount you paid for the class. This includes, but is not limited to, injury, damage to personal belongings, or dissatisfaction with the final jewelry piece (provided that the quality standards outlined above are met).
Disclaimer:
Jewel Playground makes no warranties, express or implied, regarding the exact resemblance of the final jewelry piece to the child's original mold. We will strive to create a piece that closely reflects the child's design, but some variations are inevitable due to the production process.
General:
Agreement to Terms:
By booking this class, you, as the parent or legal guardian, acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions on behalf of your child.
Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Sales Terms and Conditions
Welcome to the website of Jewel Playground Limited (“we,” “us,” or “our”). By accessing or using our website and/or placing an order, you agree to comply with and be bound by the following terms and conditions:
1. Pricing and Payment
All prices are stated in Hong Kong Dollars (HKD). Hong Kong does not impose sales tax or VAT on goods.
Full payment is due at purchase unless otherwise specified. Ownership of goods transfers only after full payment is received and cleared.
2. Overseas Sales and Customs
If goods are shipped outside Hong Kong, you are responsible for any import duties, taxes, customs charges, or handling fees applied by your country or shipping carrier.
Jewel Playground Limited is not liable for customs delays, additional charges, or confiscation of goods by authorities.
3. Product Description
We strive to ensure accurate descriptions of materials, weights, and gemstones, but natural variations in color, inclusions, and finish may occur and are not defects.
4. Inspection on Receipt
You must inspect goods upon receipt or collection. Acceptance constitutes your confirmation that the goods match the description and are in acceptable condition.
5. Returns, Exchanges, and Refunds
All sales are final and non-refundable.
Unworn standard items in original condition with tags and packaging may be exchanged or credited towards store credit within 7 days of purchase with the original invoice.
No cash refunds will be provided except where legally required (for example, defective products).
For hygiene reasons, certain items like earrings are not returnable unless defective.
Items altered, worn, damaged, or not in original saleable condition are not eligible for return or exchange.
6. Custom, Personalized and Made-to-Order Items
Custom, engraved, resized, or specially made items are strictly non-refundable and non-exchangeable except for manufacturing defects.
A non-refundable deposit of 50% of the total order price is required before production begins. Orders cannot be canceled once production starts.
7. Warranty
Jewel Playground Limited offers a warranty period of 24 months covering manufacturing defects only.
The warranty excludes damage from normal wear and tear, misuse, accident, loss, theft, or unauthorized repairs.
Free repair or replacement services are provided for covered defects during the warranty period.
Proof of purchase is required to make a warranty claim.
8. Limitation of Liability
To the extent permitted by law, Jewel Playground Limited’s liability is limited to the purchase price of the product.
We disclaim liability for indirect or consequential losses.
9. Privacy and Data Protection
We collect and use your personal data solely for order processing and legal compliance, in accordance with applicable Hong Kong data protection laws.
10. Governing Law
These Terms and Conditions are governed by the laws of Hong Kong SAR.
Changes to Terms:
Jewel Playground reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Instagram page or website.
Contact Information:
If you have any questions regarding these Terms and Conditions, please contact us via +852 61014793 or email to: contact@jewelplayground.com
Lasted updated: 13 November 2025